// faq

Your Questions Answered

We have been building web experiences since 2010 and in that time have gained a vast amount of experience and knowledge. We crafted this FAQ page to answer many of the frequently asked questions we were asked along our path.

The time it takes to produce a website depends on the size and complexity of your site and the quality of content that you have ready to go. A basic website typically takes around 4 weeks from beginning to end.

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the €3,600 range and upward depending on your unique needs.

Once you sign up with us, we securely capture your credit card information to begin your first month payment and immediately start building your server and site that day while you get our starter kit file to help walk you through the content and copy needed to fill in your new site. We make the process quick and smooth! We pride ourselves on having no hidden fees. Check out our pricing page for more details.

Our basic package of €299/mo is setup to make sure your business looks and functions great from the start. Your site will be mobile optimized, have infographic analytics, WordPress integrated to the back end, 5 Day Support for easy fixes to any issues or questions, blogging capabilities, website hosting on our optimized servers, and a free SSL certificate installed and set up!

We did our best to include the most important features a website should have. From there, you can choose an upgraded package that you think will better fit your unique needs.

We offer a subscription service to help make sure we can actively keep your site up to date and future-proof your online presence while also giving you active support for any issues or changes you may need.

We offer a paid in full option which starts from €3600 billed in full. 

After signing up we immediately get started on setting up your site’s back end information. While we do that YOUR task is to fill out a form in order for us to collect your logo, favorite images, and break down the copy (text) that appears on each page to best describe your business. From there we use that information to build a clean, functional website to help convert site visitors to possible customers. 

If you cancel prior to your agreement time we have a cancellation fee of 50% of your remaining balance and your site will be scheduled for deletion within 2 weeks. If you want to keep your site and move it to your own host our buyout fee is €1,800 for us to package your site and database and give it to you to self manage, this would be on top of any cancellation fees if you did not complete your contract.

Note: Any 24 month contracts receive the €1,800 buyout fee for free and we help move you to a new platform for no additional charge in the event you cancel after completing your contract. If you renew another 24 month contract, we give you a complete face lift!

If you renew your contract, we give you a FREE website redesign. If you decide to cancel, we give you our transfer service (€1,800 buyout fee) for FREE and will prepare all of your files and database to allow you to move your website to a new hosting provider of your choice so you do not lose any data and can self-manage your website moving forward.

We do not currently allow our Subscription Sites to be hosted on a different platform. We work on some of the best servers optimized for our product. However if you prefer to have your website paid in full you by all means can use your preferred hosting provider.

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